FORT MALDEN ANIMAL HOSPITAL

Covid-19 Protocol

 

In attempts to continue offering patient care while also attempting to social distance and decrease the risk of spread of Covid-19 the Fort Malden Animal Hospital is implementing the following protocols.

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We are now a closed facility, only staff will be allowed to enter the building.

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We are restricting hours from 8am to 5pm Mondays to Fridays and 8am to 12pm on Saturdays. 

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If you are coming to the clinic with your pet:

• Call us from your vehicle when you arrive. 

• The Veterinarian will discuss your concerns over the phone.

• A team member will meet you outdoors to admit your pet. You can then return to your car until further instruction. 

• Exam findings, diagnostic and treatment options will then be discussed over the phone. 

• Ideally payment will be made by credit card over the phone. 

• We will meet you at the door with your pet and any necessary medications to go home. 

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If you are coming to the clinic to pick up food or medication:

• Call us. We will confirm the prescription and process the payment over the phone.

• When you arrive at the clinic please call from your vehicle

•  A team member will place your food or medication in or next to a wooden crate beside the front door.

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We thank you for your understanding during these uncertain times.  Please take care of yourselves and your families.

Sincerely,

Dr. Beth Cozens
Dr. Nicole Dumouchelle
Dr. Amanda Crowe
And the entire Fort Malden Animal Hospital team